Got a question, suggestion, or just want to chat? Chat with the team behind our Australian designed cases (head to About Us for the full story).
Reach out anytime at hello@flaycases.com.
To speed things up, please share your order number (if you have one), any relevant images, and a quick note about what’s on your mind.
Our awesome Flay Support Crew is available Monday to Friday, 9am - 5pm AWST (except public holidays) and aims to reply within 24–48 hours. We're based in Dunsborough, Western Australia. During busy periods, like the holiday season, it might take a smidge longer, thanks for bearing with us!
If our response doesn’t pop up in your inbox, take a peek in your spam or junk folder, as our emails sometimes hide there.
While you wait, check out our FAQs—you might find the answer you’re looking for!